These frequently asked questions are for integrating with Shopify. Support for additional platforms is coming soon! If you have any further questions, please contact us.
What does Monti do?
What are the benefits of implementing Monti on my Shopify store?
Can I see a demo store? Or get a product demo to see if this will be a good fit to my business?
How does your app apply discounts?
Can your discounts work in combination with other discounts in Shopify?
Can I have different discounts for different periods?
When an order comes in for later delivery will it be placed on hold or left as unfulfilled?
Will my Monti orders be tagged so I can identify them and organise my operations accordingly?
Is there a way I can check the total number of ordered products via Monti for a given period?
Is this a monthly subscription?
How can I upgrade my subscription?
How can I cancel my subscription?
Can I cancel anytime?
My business is seasonal. Can I cancel my subscription when I close my store and reactivate it once the season starts?
I prefer speaking face to face. Can we jump on a call?
Do you offer chat support?
What is your email address?
I have a special inquiry. How should I reach you?
What is your refund policy?
What conditions must I meet to be refunded?
When can I expect to receive the refund?
Suppose I activate a subscription, don’t use the app and then remember months later and cancel the subscription but have been charged monthly for the duration. Will you refund me for the entire period?
